Hello and Happy New Year!
WE ARE CLOSED – next update unknown!!
The bad news is that the whole of Wales is currently in Level 4. This means, stay at home.
The good news, is we are taking bookings for 2021, so start planning your holidays now! Obviously nothing is guaranteed at the moment, but you are protected by the CMA guidelines which I refer to, as it means we all know where we stand and helps set an industry standard. It seems this year we are all having to work with the unknown and be more flexible with our plans.
It is important that you are happy with our Booking and Cancellation Policy. No one cancels a holiday without good reason and these terms apply to Covid too. We will be following the CMA guidelines. However due to a challenging year, we will be fair to ourselves not just to our customers in the coming months, to ensure a future in hospitality. In short, yes if you or I are directly effected by Covid you will receive a full refund, however I am no longer able to extend good will for other personal reasons, which I was happy to do previously. As a business we simply don’t have that luxury anymore.
Please feel free to ask me any questions if you need further clarity on your booking terms. We have a live booking system allowing you to book last minute if you are unsure about committing in advance. If you book via a third party, you must contact them with regard to your booking and follow their procedures. From our experience of dealing with the many issues over the last year, we believe all our customers have received a satisfactory and fair outcome.
We’d like to reassure you that we are doing everything we can to ensure your safety and provide our guests with an enjoyable holiday experience. We are observing the current guidelines and recommendations.
We have increased the level and time of cleaning in each cottage and B&B rooms with anti-viral products for your protection in keeping with the very strict COVID-19 Cleaning Guidance issued by the Welsh Government. We have completed the COVID-19 Risk Assessment and “We are good to go” certificate.
Out and About
We are able to provide lots of advice about where you can go which is a little bit more off the beaten track, so you can avoid potential crowds. Fortunately, in the Brecon Beacons you can usually find many remote areas. I would encourage you to explore some of the less obvious areas of the park and have a real authentic adventure.
We are fortunate to have some good local pubs within a few miles who have taken Covid seriously and are following the Covid guidelines. Some Pubs are still also offering takeaway on a pre-ordered basis. Brecon is only 4 miles away with a number of take-a-ways, three supermarkets, for those preferring to eat in.
If You Feel Unwell
Most importantly please do not travel if you begin to feel unwell, or show COVID symptoms before your holiday. If you should become ill during your stay, you will be required to self-isolate and travel home as per Government advice.
Stay safe, stay in Wales…..soon
Rachel & Sid
(last updated 04/01/21)